Enquiry categories
Choose the closest route before sharing details.
Each category has an internal routing target, required context, priority, and sensitive-data warning. Routing targets are workflow labels, not public email addresses.
normal priority
Routing prepared
Product enquiry
Questions about OXEFY products, product ownership, product pages, or future product direction.
- Internal route
- product workflow
- Required details
- name, email, category, subject, message, privacy acknowledgement
Do not include passwords, API keys, tokens, private keys, payment-card data, government ID, health data, or sensitive personal data.
normal priority
Routing prepared
Vocalis enquiry
Questions about Vocalis features, platform access, data handling, user control, or product-review context.
- Internal route
- Vocalis product workflow
- Required details
- name, email, category, subject, message, privacy acknowledgement
Do not include platform passwords, account secrets, access tokens, private keys, or content that should not be shared through a general enquiry.
normal priority
Routing prepared
Services enquiry
Questions about AI product development, SaaS, automation, content systems, advisory, MVP, or fitness-technology services.
- Internal route
- services workflow
- Required details
- name, email, category, subject, message, privacy acknowledgement
Share only the context needed to assess fit. Do not include confidential credentials, customer records, or regulated data.
normal priority
Routing prepared
Partnership enquiry
Partnership, collaboration, business-development, or ecosystem conversations.
- Internal route
- partnership workflow
- Required details
- name, email, category, subject, message, privacy acknowledgement
Do not include confidential deal terms, passwords, private documents, or financial account details.
high priority
Routing prepared
Platform or API review
Provider review requests for LinkedIn, Meta, Google, payment providers, API providers, or partner review teams.
- Internal route
- platform review workflow
- Required details
- name, email, category, subject, message, privacy acknowledgement
Include provider name, product/application, review reference, requested evidence, and relevant public URL when useful. Do not include secrets or private keys.
high priority
Routing prepared
Privacy enquiry
Questions about privacy foundations, data categories, rights routing, deletion process planning, or contact-data handling.
- Internal route
- privacy workflow
- Required details
- name, email, category, subject, message, privacy acknowledgement
Do not include unnecessary sensitive personal data. Use concise context and wait for an appropriate channel if detailed information is needed.
high priority
Routing prepared
Security report
Security, vulnerability, suspicious activity, or product-security reporting.
- Internal route
- security workflow
- Required details
- name, email, category, subject, message, privacy acknowledgement
Do not include credentials, passwords, API keys, tokens, private keys, payment-card data, or exploit code through a general form.
normal priority
Routing prepared
Media enquiry
Founder, company, product, publishing, or media-related questions.
- Internal route
- media workflow
- Required details
- name, email, category, subject, message, privacy acknowledgement
Do not include embargoed or confidential material until an appropriate channel is confirmed.
normal priority
Routing prepared
General business enquiry
General company or business questions that do not fit the other categories.
- Internal route
- general workflow
- Required details
- name, email, category, subject, message, privacy acknowledgement
Keep the message concise and avoid secrets, regulated data, or private account details.